Creating better results
Customers and staff keep coming when they love what they get. Whether in government, business or NGOs, this means that leaders and owners succeed too.Everyone gets better results when staff collaborate. Staff collaborate when their culture and strategy are well-developed and aligned. With a positive culture, staff want to work together to create great results. With consensus on a clear strategy, they know what to do to achieve them.As a leader, you create opportunities for staff to develop a positive culture with each other. You maintain a strategy that everyone involved can implement with confidence.I help leaders assess and develop positive working relationships and consensus on a clear strategy, especially in a digital context.
Positive working relationships
- Assess the current culture, the culture needed to implement the strategy, and the next achievable step towards that culture.
- Design accurately targeted interventions where participants take that next step in building work-relevant relationships.
Consensus on a clear strategy
- How actions lead to consequences, and how others use those consequences to get benefits.
- Where evidence is needed to improve things.
- The current and desired future states, and the steps to get there.
- The exact linkages between broad medium-term and specific short-term plans.
"I learned things that were immediately useful… Straight away, I saw an upswing in performance, with staff members going the extra mile without being asked." Karen Clarke, Karen Clarke Consulting.
"Within a week afterwards, I’d changed a lot about how I manage and delegate to people. Now I trust myself more to be a manager and I trust them to be delegated to. So that when I push something their way they will deal with it and follow right through." Galen King, Founder, Lucid Design.
"Dan was instrumental in designing the interactive aspect of the day that helped to deliver a key outcome and make the overall day a success. Dan's wrangling was invaluable and he was, as always, a delight to work with." Jason Ryan, Strategy and Relations Manager, Catalyst IT.
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