Dialogues to build working relationships

When people have strong working relationships, they can resolve difficult issues together. This makes work more productive and enjoyable for everyone in the team, and for the organisation.

Dan facilitates dialogues where people talk though issues in a constructive way. People in your team can use these dialogues to resolve issues, build trust and establish patterns of constructive communication. This will strengthen their working relationship, one small step at a time.

Relationship development dialogues can be helpful between colleagues and between people at different levels in an organisation’s structure.

Get in touch (+64 27 431 4928 0r dan@randow.co.nz) to have a chat about how this process would work for you.

This process begins with a discovery phase.

Discovery phase

With their agreement, Dan meets with the people involved. He gets a sense of the situation, as perceived by the different participants and makes a plan that both participants can agree to.


If the agreed plan involves dialogues, Dan facilitates a series of private sessions with the people seeking to strengthen their relationship.

In the sessions, Dan facilitates dialogues where the participants talk through difficult issues in a calm and respectful way. He coaches them to express themselves in ways that are easy for the other person to hear. He makes sure that each person is fully heard, even when they are feeling strong emotions.


Team members can use these dialogues to see each others’ points of view, and reach some agreements around contentious issues. They can use them to build trust with each other, in small steps. They will learn constructive communication skills that they can use in many areas of work and life.


Using what they gain from the dialogues, team members will be able to work together more productively. They will be more able to discuss difficult issues with ease and collegiality. Working together is likely to become more enjoyable. This will have positive impacts on the culture in their teams and on the organisation as a whole.